Relationships

Relationships are the basis of everything you do.  Whether it is a relationship with a patient, an employee, a health plan, or a vendor, the foundation begins with a connection.   We provide professional development training , and as part of that training, we offer the following services:

  • “Secret Shopper” Services
  • Patient Satisfaction Surveys
  • Employee Satisfaction Surveys
  • Team Building Exercises
  • Communication Skills Training

Results from these services will come with a customized action plan for your business..

Quality

You are in the business of helping people and quality of care is critical.  We want to teach you how to effectively give quality and measure it, while at the same time create efficient processes.  Our quality services encompass:

  • New-Hire Education
  • Customized Staff Education
  • Customized Educational Materials
  • Policies and Procedures
  • Compliance Education
  • Clinical Documentation Audits & Education
  • Risk Adjustment Factor Training
  • Corrective Action Plan Development
  • Healthcare Liaison

Revenue

Increased revenue produces optimum success. We offer a unique approach to capturing revenue by offering the following services:

  • Accounts Receivable Analysis
  • Claims Analysis
  • Denials/Appeals Education
  • Claims Payment Resolution
  • Provider Liaison
  • Health Plan Liaison
  • Contract Analysis
  • Contract Negotiation
  • Billing Education

 

 

 

 

Ready to get started?